Paste your AR aging buckets. Get an instant recovery projection, days-to-cash improvement estimate, and the 3 playbooks our collections engine runs automatically on day 1.
Personalized, firm-toned email to each open invoice contact. References the invoice number, service date, and outstanding amount. Response rate 2–3× generic reminders because it reads like it came from a human, not a billing system.
Escalation copy that references prior contact and sets a clear payment deadline. Moves non-responders from 30–60d bucket before they age into the harder-to-collect 60–90d tier. Stops the clock on the DSO drift that compounds month over month.
120+ day invoices flagged for direct owner outreach with a caller script and decision framework. The accounts that respond to automation don't need a human. The ones that don't, do — and they're the ones sitting in your 120+d bucket right now.
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Most trade business owners think of AR aging as a back-office metric. It isn't. Every dollar sitting in your 60–90d bucket is a dollar your business already earned but can't deploy. Equipment purchases, payroll, expansion — all of it waits on cash that's already yours.
The recovery curve for trade AR drops sharply at 90 days. Most invoice contacts have rotated, the service memory has faded, and the customer's AP team has deprioritized the claim. Shops that let invoices age past 90 days without human intervention recover an average of 12–15% of that bucket — compared to 75–85% of current AR. The compounding effect is the real problem: if your business invoices $200K/month and 8% of AR ages past 90 days, you're writing off ~$192K per year in "bad" receivables that were actually collectible if caught at 60 days.
The term "dunning" sounds aggressive. In practice, structured dunning is just systematic, personalized follow-up — automated enough to be consistent, personalized enough to not sound like a form letter. The performance gap between shops with a structured cadence and those without it is primarily discipline, not technology: the average shop that implements a day-7/day-14 cadence sees 30–60d collection rates improve within the first billing cycle.
Sources: ACCA (Association of Certified Collectors) practitioner benchmark data; NACM (National Association of Credit Management) National Summary of Domestic Trade Receivables; RollForge operator aggregate data from connected FSM/accounting integrations.